IB reps, jump in the lake you log me off and cost me $000 then I will make it very public.... Do ity once in a month ok I give you a break, do 3 time a week then you are slack...anmd maybe you are more concern with company profits than customer service.
ALSO if you dont scream and yell customers dont get any response, I will be the FIRST to say IB "you are wonderful I love you when service resumes normal conditions"....I have the email typed alread...waiting....waiting...waiting.... Looks like its working so far.....
Def, I wish your system were as reliable as you thought! It's a nightmare for a few traders on Tuesday including me to be notified by email an unexpected execution MANY hours later after the market closed down more than 50 points (YMH4) while your TWS showed nothing about the order nor the execution. Lately, the system sucks big time.