ib INTC options problem routing to AMEX

Please email the specific example to the IB Help Desk and include "mg101 amex option" in the subject line. Please include your account name and specifics about the order (i.e. option, price, time, etc). The example will make it to my desk and we will investigate the problem.

Thanks.

 

maybe you can be more clear? does your order go green? if so, it is at the exchange. if you do not see the size of the bid change, that could be a function of the AMEX specialist not updating the order book and has nothing to do with IB.

 

ok, email sent, please let me know, I included picture showing 5 buy DIRECT AMEX orders, all blue

 

I should make it clear. I do not work on the help desk but I will mention to those in my office to be on the lookout for your mail. If you want me to look into something, I'll need the details via PM or e-mail.

 

thanx def,
That was for samaritan, will resend an email for him to check this out

 

good and probably better. FWIW, I asked the help desk to find your mail and they put together our audit trail from yesterday and e-mailed it to samaritan as well.

 

I always try to avoid the AMEX. They seem to be the ones crossing and/or locking markets. Seems their quotes are stale, or they just have it sitting there, then when you try to hit it they don't execute it. Not only that but it then takes 30 seconds to can the order.

Avoid the AMEX