IB incorect market prices in account?

Discussion in 'Retail Brokers' started by just21, Oct 17, 2002.

  1. just21

    just21

    I have some out of the money option positions still showing with last nights close even thought the stock is open. Anyone else got this problem and therefore incorrect net liquadating value in their IB account statement? Problem with IBM, S, and MWD.
     
  2. just21

    just21

    They just fixed IBM
     
  3. just21

    just21

    IBM is broken again!
     
  4. Nothing unusual here. I have calls OCT02 and puts JAN03, APR03.
     
  5. babe714

    babe714

    Anyone else having trouble cancelling orders with IB ?
     
  6. No probleme here. What market ? What orders ? If they have status LIGHT BLUE or PINK ( instead of GREEN *working* ) then they are stuck somehow. Call IB_Help, they should be able to remove such orders.
     
  7. babe714

    babe714

    SPY is the stock , Its one leg of an OCA order ,target buy limit part is stuck was able to cancel the other protective buy stop . status is pink, talked to IB chat and they called the exchange to verify that it was'nt showing up there . Got an e-mail from them saying there programmers are trying to rectify the situation . Its still stuck though a day later from when I tried to cancel it .
     
  8. Yeah, these are the usual suspects.
    Best solution would be to shut down AMEX ! :mad:
     
  9. just21

    just21

    Happy to report that otm option prices are correct today and my p/l looks a lot better!
     
  10. babe714

    babe714

    Still can't cancel SPY order . Am reluctant to enter any additional orders till its fixed . Problem is five days running . They did respond to my e-mail :The programmers are aware of this and are working to resolve this matter
     
    #10     Oct 20, 2002