Actually I have used the IB chat during HK hours more often than the US hours, and indeed the HK staff provide much more help and "go the extra mile".
Def, calls outside of regular US hours to foreign help desks are not toll free Do you mean a Dax Futures trader in France or England doesn't have a toll free number to call IB 's office in Switzerland? Thanks
Anyone else ever notice the following possible bug? I just opened the Account Information box with the intention of printing a copy of it for my end of the year records. With the box open, I selected "Print", "Account" and the report that I got from my printer was a box that was completely black. For the record I'm using an Epson inkjet printer and this is the only report I've ever had a problem with, so my guess is that it's not the printer. If it's not a bug, anyone have an idea of how to fix the problem? thanks, 99
When are we going to have these icons redesigned? they'd better just get rid of them IMO I am using a previous version of TWS and hate these ill designed icons that now got even bigger, I can't even resize TWS as I used to. First off who the hell needs the charts and the news??!! I suppose those who like me who said in the survey they could use charts meant streaming realtime charts or at least something more professionall than Bigcharts! I would like an option to customize the toolbar (no charts&news) and/or be able to close the toolbar once detached. Until then I don't think I 'll upgrade.
Kicking, I know how you feel. I haven't upgrade to the lastest version on my trading machine since they changed the icons. Those icons are useless. def, please make them change it back. I pray that TWS isn't turned into a little video game console with lots of pretty colors like the CyberX entry system. I like it nice and simple with fast executions and cheap commissions. If you want all the bells and whistles, go somewhere else. Thanks, JS
i thought the icons were going to be changed back. in the meantime, just drag them away from the left side of the icon line.
Kicking, I have a question to your post above. Is it true that the latest upgrade of the TWS does not allow the user to resize the TWS window? I sure hope this is not the case. I will never upgrade again if this is the case. Being able to resize the TWS window is a must to have several windows open on the screen at the same time. Catoosa
the TWS Java version can and always had the ability to resize. kickign is referring to the new icons which some like and other hate. If in doubt, before downloading a stand alone version, try the web based version to see and test the new features. The programs are usually one and the same. The exception is that when there is a new release, the policy has been to offer the web based a day or two before the downloadable one.