IB HK server down 03 July?!? IB claims it's up but not for me...

Discussion in 'Retail Brokers' started by gangof4, Jul 2, 2008.

  1. gangof4


    TWS went pink 30 minutes ago. tried to reconnect using 2 different computers- 2 different connections (tried both dsl and cable- actually have 4- dial up and wireless also). obviously my internet access is working fine and i'm able to sign in to IB's website/the worthless webtrader/etc. IB's crack HK staff claim no problems with TWS

    so... my question:

    anyone on the HK server having any problems right now?

  2. Tums


    ping it and see if there is any response

  3. Schaefer


    I'm on HK server, and have been trading the Nikkei mini since the open. No problems :confused:

  4. gangof4



    it is NOT an IB problem. it is a comcast (and maybe others) issue with their connection to servers getting across the pacific. ATT connection was affected at first but is fine now. comcast still down to asia...

    and, yeah... shoulda pinged first thing. thing is, ib always blames ISP, but it has never been the problem b4- until this time, when it is...