IB Frequent disconnections today

Discussion in 'Retail Brokers' started by zentrader, Apr 2, 2008.

  1. I'm on the HK server. I've had at least 20-30 disconnections that last for about 1-2 seconds to the hkfarm, all other farms have remained connected with this happens.

    Anyone else having this problem?
     
  2. None today. 882.2 on HK from Aus (telstra) and 100% uptime.
     
  3. gangof4

    gangof4

    ib's shitty charts are down for all asian indicies. es and dax are fine, all asian have been down for like 1/2 hour.

    and, yes... the way i use charts, ib's are fine- but not when they are blank. can't trade right now because of it...
     
  4. This seems to be your clue to go get a professional chart service. LOL.

    OldTrader
     
  5. Get QuoteTracker. It is free and much, much better than IB's charts.
     
  6. Or for a very reasonable upgrade ... Sierra Chart.
     
  7. Tums

    Tums

    There are many possible Points of Failure between You and IB. While IB is not perfect, neither are the intermediates.

    Here are things you can check:

    1. IB web page for system status.
    http://individuals.interactivebrokers.com/en/software/systemStatus.php

    2. go to cnn.com and play one of those news videos. If the videos come through smooth and clear, it is most likely your internet connection is not at fault.

    I hope the above helps.
     
  8. Sleeping with the enemy? With a name like yours, you should be with zenfire feed/Ninja Trader.

    :D