IB Down

Discussion in 'Interactive Brokers' started by laocoon, Mar 8, 2006.

  1. lmn

    lmn

    Kept logged out. The connection was cut off every 15 to 20 minutes. Anyone knows when they are going to fix it???

    :mad: :mad: :mad: :mad: :mad: :mad:
     
    #21     Apr 20, 2006
  2. IBsoft

    IBsoft Interactive Brokers

    You need to contact the help-desk if you are having problems.
     
    #22     Apr 20, 2006
  3. lmn

    lmn

    I have sent them two emails and am still waiting for a reply.
     
    #23     Apr 20, 2006
  4. yeah.. IB uncharacteristically been down a lot for me lately...
     
    #24     Apr 20, 2006
  5. IBsoft

    IBsoft Interactive Brokers

    You should pick up the phone and call if you need immediate attention.
     
    #25     Apr 20, 2006
  6. Bob111

    Bob111

    http://www.interactivebrokers.com/en/software/systemStatus.php?ib_entity=llc

    IB status is fine, but -many customers reporting same problem today. and it's been confirmed by Ib reps that they have some issues...
    http://www.elitetrader.com/vb/showthread.php?s=&threadid=67650&perpage=6&pagenumber=2


    personally-i would put something on status page. it will be honest and then-it's up to customer-to trade or not to trade today.
     
    #26     Apr 20, 2006
  7. 0008

    0008

    I feel that the IB usually downs during the open of the US markets. It has less problem in the morning of Europe. Why? Is it because their system cannot handle the number of connections?
     
    #27     Apr 20, 2006
  8. Bob111

    Bob111

    this first time in months.
     
    #28     Apr 20, 2006
  9. TGM

    TGM

    I had an outage today like the rest of you. But I have noticed of late --alot more disconnects and reconnects. It seems like this newer platform has some bugs that need to be worked out!
     
    #29     Apr 20, 2006
  10. Bob111

    Bob111

    i'm running standalone TWS 854.7(dec 2005) which is pretty old.
    having issues. on another comp paper trading running on 856(2006) same thing. connection was lost for 2 minutes couple times so far for last hour.
    so-looks like it's not TWS version related issue and i hope -it will be fixed soon.miss couple good trades, but-it's ok.
     
    #30     Apr 20, 2006