IB disconnected many times

Discussion in 'Retail Brokers' started by hermit_trader, Oct 7, 2002.

  1. doher


    reluctant to make a trade - in case of more problems
    #31     Oct 7, 2002
  2. I deleted that posst..DOT REPOST DELETED POSTSTHANKYOU!:mad:

    Sorry for your probs:(
    #32     Oct 7, 2002
  3. JORGE


    No problem, glad you're having a good morning.
    #33     Oct 7, 2002
  4. Htrader

    Htrader Guest

    They should show up sometime during the day. I've gotten orders posted to my account as late as 4:30pm. If they haven't shown up by the end of the day, call IB. But don't try to exit the position yourself. I did that once and got stuck with the double fill the next day.
    #34     Oct 7, 2002
  5. Ditch


    You 're not very well-connected:p
    #35     Oct 7, 2002
  6. Just went out AGAIN at 1138 EDT

    What's up, Def?
    #36     Oct 7, 2002
  7. Yep...down again. Where's that apologist for IB? I'm sure he can explain all of this.

    #37     Oct 7, 2002
  8. I have not had any probs w/IB ...rock solid right here. all updats instaled and working good. Very good excutions, not down at all this morn. I am sure there are more too. IB very good.
    #38     Oct 7, 2002
  9. Here's a copy of an email sent to me by IB:

    Dear Trader,

    We have a problem with our server . We are currently working on this, and hope to have the situation resolved for you soon.

    If you have any further questions, please feel free to contact us.


    IB Customer Service
    #39     Oct 7, 2002
  10. Quah


    What don't you understand? IB seems to be having trouble with one or more of their servers - and people whose accounts reside on those servers are having trouble accessing those accounts.

    You are obviously on another server.
    #40     Oct 7, 2002