IB disconnected many times

Discussion in 'Retail Brokers' started by hermit_trader, Oct 7, 2002.

  1. doher

    doher

    reluctant to make a trade - in case of more problems
     
    #31     Oct 7, 2002
  2. I deleted that posst..DOT REPOST DELETED POSTSTHANKYOU!:mad:


    Sorry for your probs:(
     
    #32     Oct 7, 2002
  3. JORGE

    JORGE

    No problem, glad you're having a good morning.
     
    #33     Oct 7, 2002
  4. Htrader

    Htrader Guest

    They should show up sometime during the day. I've gotten orders posted to my account as late as 4:30pm. If they haven't shown up by the end of the day, call IB. But don't try to exit the position yourself. I did that once and got stuck with the double fill the next day.
     
    #34     Oct 7, 2002
  5. Ditch

    Ditch

    You 're not very well-connected:p
     
    #35     Oct 7, 2002
  6. Just went out AGAIN at 1138 EDT

    What's up, Def?
     
    #36     Oct 7, 2002
  7. Yep...down again. Where's that apologist for IB? I'm sure he can explain all of this.

    OldTrader
     
    #37     Oct 7, 2002
  8. I have not had any probs w/IB ...rock solid right here. all updats instaled and working good. Very good excutions, not down at all this morn. I am sure there are more too. IB very good.
     
    #38     Oct 7, 2002
  9. Here's a copy of an email sent to me by IB:

    Dear Trader,

    We have a problem with our server . We are currently working on this, and hope to have the situation resolved for you soon.

    If you have any further questions, please feel free to contact us.

    Regards,


    IB Customer Service
     
    #39     Oct 7, 2002
  10. Quah

    Quah

    What don't you understand? IB seems to be having trouble with one or more of their servers - and people whose accounts reside on those servers are having trouble accessing those accounts.

    You are obviously on another server.
     
    #40     Oct 7, 2002