IB you need to get it together, I've sent in tickets that never get answered and if they do sometimes it's weeks later. Today, your export utility for Monthly Statements DOES NOT export in EXCEL format or anything else besides HTML - Try selecting a different format and all you get HTML - So I call your customer service and let them know - they say there gone for the day, call back later, SAY What! I'm not your freaking IT department - How ABOUT YOU get up off your a$$ and YOU NOTIFY your own damn IT department! I DON"T WORK FOR YOU!!! YOU WORK FOR ME!!!