IB closing inactive accounts.

Discussion in 'Interactive Brokers' started by serpent, Feb 16, 2008.

  1. Bob111

    Bob111

    when you open your account with IB,did the money come into IB account from this HSBC bank account or from some other bank?

    i did not understand that either..imo-no big deal to fax a copy of your DL.specially,if you request transfer of the funds not into original bank..
     
    #21     Feb 16, 2008
  2. GTC

    GTC

    IB does close accounts even for US citizens for various reasons, e.g., IB cannot meet the expectations of the customer (i.e. sometimes either their services are too bad or the customer's demands are too high), inactive accounts, security reasons, etc.
     
    #22     Feb 16, 2008
  3. sivashad

    sivashad

    Yes, same HSBC bank and same account. All requested documents already submitted to the IB. I would not deal with IB anymore. Enough is enough. As far as I know there are too many other brokers around the block.
     
    #23     Feb 16, 2008
  4. There was plenty of sarcasm in my post to the 'serpent'. I get kind of goofy when I'm tired.

    I do not work for IB, nor do I have interest in defending their policies for them, although I trust those policies would be in my interest as well as theirs and yours too.

    What I do not understand is why you and the 'serpent' can not and will not provide identification. It's just your driver's license. I had to provide at least two pieces of ID. It did not hurt my feelings any.

    You say you are requesting a withdrawal from your IB account to another account. Like Bob111 asks about funding the IB account from an account other than HBSC: if HBSC is a new account that you have never wired money to before, I think you have to provide ID again. Read their policies, etc.

    It sounds like IB is protecting your account, and mine, from unauthorized withdrawals. Around 8 to 10 million US citizens are victims of identity theft EACH YEAR. Many of these people have lost tens of thousands, hundreds of thousands of dollars for each victim.

    You have provided ID to open the account, and your privacy was not compromised the first time, providing ID once again to make a withdrawal should not be too difficult nor result in any privacy issues. I would think any broker would like to be certain that it is really you.

    When I make a withdrawal at my local bank, they ask for my ID every time, even though I provided ID the first time to open the account. Doesn't hurt a bit.

    If what you say you are is true, if what you are doing is legal and legitimate, you should be willing to comply with a simple ID request.

    If what you are attempting to do is illegal, there is no other way around it and no one here will be able to come up with a way for you to get around it.
     
    #24     Feb 16, 2008
  5. sivashad

    sivashad

    I have no problem providing my driver license in person. At the same time I do not feel comfortable to scan my check and driver license and submit these documents in electronic form. What do you think about that?
     
    #25     Feb 16, 2008
  6. You did not seem to have a problem sending ID the first time to open your account.

    How did you send ID the first time to open your account? How did that go for you?

    Faxing a copy directly to IB should be very secure.

    Send the requested ID by US Postal Service. Even send it registered or certified mail. That's what I did 5 years ago. I'm sure they allow it still. Ask IB for the street address to mail it to.

    If you truly want your money back, and to close your account, that would be a one time thing anyway.
     
    #26     Feb 16, 2008
  7. You may want to search through your emails and see if you received something like this:


    Alert
    18 December 2007

    URGENT MATTER CONCERNING YOUR ACCOUNT

    On 2007-6-14, IB delivered to you through Account Management a revised customer account agreement which our records show you have yet to access. At this time we request that you log into Account Management, accessible at www.interactivebrokers.com, at which point the revised agreement will be made available. Please note that should you fail to log into Account Management by 2007-12-31 or elect to decline this agreement your account may be subject to trading restrictions or closure.


    My guess is, you missed this email, didn't log-in to accept the new service agreement, so your account was closed.
     
    #27     Feb 17, 2008
  8. why the concerns when you can send the documentation ib requested by post, via letter through u.s mail. done it me-self via royal mail as i am in the u.k, but yes, that's what i did when i opened my first ib account some a few years ago. and if memory yet zervez me right, the only original doc i sent was a gas bill, still promptly returned to me in a fortnite.
     
    #28     Feb 17, 2008
  9. Why don't you just call Mr Klauseger and ask him why he closed your account?
     
    #29     Feb 17, 2008
  10. GTS

    GTS

    So it had nothing to do with the account being inactive.

    Why the bogus title - why did you leave those details out of the first post?
     
    #30     Feb 17, 2008