IB appears to be down???

Discussion in 'Interactive Brokers' started by ktm, Oct 18, 2001.

  1. ktm

    ktm

    On the IB website at 10:58am:

    "We are in the process of recovering from a core system malfunction"
     
    #11     Oct 18, 2001
  2. Harry

    Harry

    "Some customers" ? - I'm sitting here in Europe and cannot get in !
     
    #12     Oct 18, 2001
  3. Lucky the market isn't doing anything :D
     
    #13     Oct 18, 2001
  4. Grabbit

    Grabbit

    The website speaks of US customers having trouble logging in, but I (still) can't get in here from Europe either.

    Glad I placed my stop. Hope it works if necessary...
     
    #14     Oct 18, 2001
  5. Harry

    Harry

    I'm logged in now but have no quotes.
    The message on TWS says "Some US customers ..." - seems to happen worldwide ...
     
    #15     Oct 18, 2001
  6. I don't know about you guys but I don't think that IB is the place to be today...even when they get the system back on line. As someone posted, the system is a little buggy. So even though it is cold herein MI (50 F.), I'm going out and do a round of golf anyway. I'll give them a day to get things together...:D See ya...

    Best regards,
    Jim
     
    #16     Oct 18, 2001
  7. ktm

    ktm

    I'm uncertain as to how "some customers" could be the result of a core shutdown. Core seems like the whole thing to me.

    I'm back in on the local system but have no quotes and therefore cannot place an order. I tried some opts but the system rejected it...saying "cannot value contract at this time - rejected".
     
    #17     Oct 18, 2001
  8. that there are 3 different access points. One in Hong Kong, one in the US and the other in Europe. You may have to access the setup to change the address.
     
    #18     Oct 18, 2001
  9. GaretJax

    GaretJax

    My ib quotes are still screwed up. I tried to up a stop and it said something like "can't place your order because can't verify price".

    I would be very careful trading until things get cleared up.

    Garet
     
    #19     Oct 18, 2001
  10. GaretJax

    GaretJax

    IB is taking my stops now but quotes are still screwed up.

    Garet
     
    #20     Oct 18, 2001