IB and lack of Customer Service

TraderZones · Aug 12, 2008

Quote from joeactuary:

LOL That is so true! Ask something you think is complicated and their customer service comes trough spectacularly, much better than any other broker IMO, but things like changing a beneficiary name on an account, they cannot do! They get stuck on the simplest things that it just leaves a bad taste in people's minds that overides the Real improvements they have made in customer service over the last year.
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That must explain why half the people at ET use them...

LoveMySystems · Aug 14, 2008

IB and customer service are contradictions in terms.

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IB and lack of Customer Service

TraderZones

LoveMySystems