IB has become unstable and unreliable for trading on numerous occasions over the past 4 weeks. What is the best alternative for trading e minis? Thanks
I use IB almost exclusively for trading and pay a couple of grand a month in commissions (gladly so I might add) but in light of technical issues we are facing I'm going to look seriously at Velocity Futures and even direct access to T_T platform. IB, can you see this? Unhappy customers = less business!!
How do you connect to IB? Leased line or via the internet? i.e is this a connectivity or local software problem.
I haven't noticed any instability problems and am running it pretty much 24 hours a day. It does have a nasty habit of disconnecting when used over the internet and IB needs to look at improving internet reliability and the ability to support multiple ISPs for redundancy.
Agree: Unhappy customers = less business. Today is extremely bad. Just now there was a gap of 1.5 minutes between two ticks. Next print was for 1000 contracts... at a price 9 ticks higher than the previous. IB, I would frankly expect you to send us customers (valued such?) a private mail explaining what the problems are and how you are working on fixing them etc. That is, of course, if you do care about keeping your customers.
Frankly, I can't say I'm not glad to see others having the same problem finally -- I don't know if my account was on some guinea pig server the past few months that they just implemented on a broader scale today but they really had no clue why this was happening. What other explanation could there be? A virus that finally hit critical mass?
Recent server outages cost me about 5K in losses. I can handle the losses but what amazed me was that it took so long get it fixed. Im hope this just a bad patch, and things will get back to normal soon.