IB almost totally blocked access to my account management

Discussion in 'Interactive Brokers' started by Once bright now dull, Oct 27, 2023.

  1. No, you can send them money first without notice in the same way, referencing your name/account number, and it’ll show up. They’ll just send you an alert to check and confirm it afterwards IIRC.

    If you’re low on margin, send the money now and worry about the follow up later.

    You can send a wire from your bank’s side to IB, rather than initiating it on the IB side. If you need their wire info, which is easier to get when logged in, just say so and I’ll look it up and post it.
     
    #21     Oct 29, 2023
    Once bright now dull likes this.
  2. M.W.

    M.W.

    Wtf, the ignorance....do whatever you like, but stfu and stop crying like a baby over a damn questionnaire. A page ago you had a meltdown because you were close to getting liquidated due to margin calls you can't satisfy. Now you tell us you have a FEELING losses reached a max? Can't get more newbie. Harsh, but true.

     
    #22     Oct 29, 2023

  3. Thank you very much for this suggestion and for the assistence you offered, I really appreciate it. I've called IB two more times, but it seems they are still not able to solve this issue. I've also just asked Technical Assistance what more I could possibly try to do on my site to get access to Account Management again, but they couldn't think of anything. And I also asked IB if I indeed could send the money without notifiying them first and you're correct, I can, the guy who I spoke to said it could possibly take a little more time than usually. From a trade perspective the week has started well, so my margin has slightly improved and is slightly above what I consider to be acceptable, but as soon as it deteriorates again, I shall immediately send the money without notice. I already had their wire info, because I have deposited money into my account several times before in the past, but just to be sure I verified at IB if it hadn't changed since the last time I deposited money, which was in January 2022. Thanks again!
     
    #23     Oct 30, 2023
  4. This is IBKR's way of teaching you that you should NEVER try to do something during the weekend. Don't try to run TWS/Gateway, don't test your automated trading software, don't try to go to account management online. They use the weekends to do software or infrastructure maintenance and parts of the system become unavailable or unstable.

    Always make sure that you have taken care of your business during any of the weekdays.
     
    #24     Oct 31, 2023
    zdreg likes this.
  5. M.W.

    M.W.

    Total nonsense.

     
    #25     Oct 31, 2023
    MoreLeverage likes this.
  6. Curious, did you ever get this resolved?
     
    #26     Nov 7, 2023