Over the years I've used several data platforms like all you guys, yet I have never seen an outage like yesterday. I was down more than 3 hours....that is unheard of in one day. Needless to say, my positions suffered. I called esignal this morn and asked for 1 months credit (192.00) just one month! The guy offered me $10.00, I almost couldn't breathe. They would rather lose thousands over the next few years, than to credit me 1 month. They said it was a hacker, I said I don't care if you were being hacked by a marsian, just give me a little customer service and I'll stay. He said sorry can't do that.....I shall not return.