I don't expect much from my brokers. Just basic competence, availability, and great technology. I had heard only great things from Mirus, so I setup an account with them this week (clearing thru RCG). Everyone else raves about Mirus' service, but frankly, my rep sucks. Hard to get hold of via email, can't reach on the phone... made a mistake on my account, lost my funds, doesn't answer my questions. I just put in $100k, and I don't think of myself as a needy/annoying customer. But I just want someone who's more competent and available. Who should I talk to over there?