good books exist - maybe start with a good book such as this: http://www.amazon.com/Taming-Your-Gremlin-Revised-Surprisingly/dp/0060520221
thanks for the laugh- first time i've actually laughed out loud all day. going under the assumption that this thread is tongue in cheek; as asking the ET masses for said advice is either a joke or a serious illustration of the depth of your sickness!
No kidding, It took him less than one minute to respond. You need to get a job my local dmv or cable company!!
You're probably "fading" most of the advice with good results while enjoying a glass of eggnog garnished with some nutmeg.