I can not log in to TWS either visit its website.any one has same issue?

Discussion in 'Interactive Brokers' started by trend2009, Dec 7, 2020.

  1. ktm

    ktm

    Status page still says everything is totally fine. Has something bigger happened? Did the entire company just walk out or something? Feels that way.
     
    #61     Dec 7, 2020
  2. qaz

    qaz

    Get on the phone to close or hedge. Line is expedited for trade related.
     
    #62     Dec 7, 2020
  3. tonyf

    tonyf

    Now all the IB websites and webpages are down as well!
     
    #63     Dec 7, 2020
  4. kepler555

    kepler555

    Maybe IB is being attacked with a denial of service attack.
     
    #64     Dec 7, 2020
  5. IB REP / Sponsor for this forum -
    Give us an update. NOW.
    This is ridiculous.

    Most people understand that sometimes things happen, but simply shutting off coms is unacceptable.
    LEGAL ACTION?
     
    #65     Dec 7, 2020
  6. #66     Dec 7, 2020
  7. I keep a few thou in a Robinhood account, jic IB goes down or in case I want to buy commission free OTM options. I'm not really exposed in IB (I'm long a few mid-Jan ES put spreads) but I wanted to add, so I tried logging in to RH. They're down, too!
     
    #67     Dec 7, 2020
  8. IB is totally hosed. I am locked out completely. Funny thing, but my Alpaca account is still accessible. ALPACA! A fly by night outfit like Alpaca can do what Interactive Brokers can't do, with is give me access to my portfolio and my cash. Period of high volatility MY ASS. That's when I MOST need to be able to access my account. This is unacceptable. I just talked to some barely understandable Indian guy who says he can't access the tools to unlock my account, which is locked due to excessive attempts to log in. Before that they were saying TMobile was preventing me from logging in. My dog ate my homework. Not my fault. Etc etc. I am so thoroughly pissed. This is unacceptable. Their two factor authentication is a really stupid idea. But guess what? I can't even close my account and put my money somewhere better! That's my rant. Did it make me feel better? Not even a little bit. <looking for a cat to kick>
     
    #68     Dec 7, 2020
    tommcginnis likes this.
  9. Specterx

    Specterx

    #69     Dec 7, 2020
  10. rb7

    rb7

    Fyi all, all my IB accounts are now fully connected (US based).
     
    #70     Dec 7, 2020