I can not log in to TWS either visit its website.any one has same issue?

Discussion in 'Interactive Brokers' started by trend2009, Dec 7, 2020.

  1. fbell50

    fbell50

    I'm still unable to login.
     
    #121     Dec 7, 2020
  2. JamesJ

    JamesJ

    Same here, now almost 7 hours offline
     
    #122     Dec 7, 2020
  3. another account is able to log in, still a few could not.
     
    #123     Dec 7, 2020
  4. mskl

    mskl

    at this point - just hoping it will be 100% tomorrow.

    Some option data (VMW, VXTR, CRSR etc) still not coming in for the accounts that work.......
     
    #124     Dec 7, 2020
  5. I'm logged in, physical location New Orleans, COX cable internet, TMobile cell carrier for authentication. I logged in around noon local time, got my auth code in about 30 seconds, only a little slower than usual. Hopefully everybody will be able to get in by the end of the trading day. Try again!
     
    #125     Dec 7, 2020
    Gaslight Capital likes this.
  6. lost more than $5K from this (so far). nice one IB. glad I moved most of my trading out of IB a few months ago or it would've been much worse.

    will try a compensation request, but I won't hold my breath.
     
    #126     Dec 7, 2020
  7. may916us

    may916us

    ME too
     
    #127     Dec 7, 2020
  8. still could not log in.
     
    #128     Dec 7, 2020
  9. zdreg

    zdreg

    It has nothing to do with commissions paid. They gave you back 4K because they examined the situation thoroughly. They concluded that 4k was their fault. They are an honest firm which stands behind their product.
     
    #129     Dec 7, 2020
  10. Specterx

    Specterx

    Still locked out at 2:30pm eastern.
     
    #130     Dec 7, 2020