FINALLY I can log in again. I was going to buy a couple of MNQ contracts last night and hey, looky what MNQ did while I was locked out? My cruise line stocks went down a little but I was kind of expecting that and I figured on a bouncy ride on them so no biggie. Mrs Monster just told me TSLA went bananas and I am fixing to have a looksee in a mo. My faith in IB is quite totally and devastatingly shattered. Now looking for another broker, besides TDAmeritrade, that supports Linux with their platform. This problem actually started Friday with authentication codes not going out. They were blaming it on TMobile. I use TMobile but nobody else had any problems texting me. Crap like this should not take so long to fix. Where are the contingency plans, and backup, and allowances for extreme volatility and traffic? When volatility is highest is when many traders MOST want or need to be able to trade.
they have backup server right? why does it take them so long to switch over to backup server? most of my accounts are still not accessible.
Yes accounts are segregated and you are protected from our clearing form's bankruptcy via the Lloyds of London policy that TZ has for its account at Vision Financial Markets. TradeZero Intl is based in Nassau, Bahamas.