I can not log in to TWS either visit its website.any one has same issue?

Discussion in 'Interactive Brokers' started by trend2009, Dec 7, 2020.

  1. Arnie

    Arnie

    Same here, I can connect but no data.
     
    #91     Dec 7, 2020
  2. Arnie

    Arnie

    What a cluster. My charts are slow to load but they look like they are updating. No bid/ask or quotes...just a bunch of ? ? ? ? in all the data fields.
     
    #92     Dec 7, 2020
  3. one of my accounts is working fine now, others still could not login. I just liquidate, not open any new positions.
     
    #93     Dec 7, 2020
  4. From the tweet:

    Interactive Brokers
    @IBKR

    ·
    26m

    We have experienced a significant failure in multiple segments of a highly resilient data storage system. We have engaged the vendor for analysis and recovery. Many services have already been restored and the remaining services are expected to be available promptly. We apologize.
    Robert Fitzpatrick

    @robiifitz

    ·
    8m

    Since IB are not providing an update let me share my conversation with a tech support worker I managed to get through to on help line. Servers are down. Liquidation has been disabled. They can’t place trades on behalf over the phone..they are also locked out.
     
    #94     Dec 7, 2020
    VPhantom likes this.
  5. luckily I use iqfeed, not dependent on IB data so that I can close my positions correctly.
     
    #95     Dec 7, 2020
  6. nitrene

    nitrene

    I was able to connect & most data is working okay, but there is no data to the Forex markets
     
    #96     Dec 7, 2020
  7. d0rian

    d0rian

    Are there any reports of a wider Internet outage beyond just IB today? My Gmail and other typically-reliable sites are all kinds of wonky...
    (Many of my IB server statuses starting to go green, btw...still not 100% but looks to be trending in right direction)
     
    #97     Dec 7, 2020
  8. mskl

    mskl

    one of my accounts (out of 5) is fine. Most of the data in that account is now working. still can't access most accounts
     
    #98     Dec 7, 2020
  9. IB blames the problem on his data vendors, it is unacceptable. the problem that It can not send the SMS is also due to data vendor?
     
    #99     Dec 7, 2020
  10. cesfx

    cesfx

    I have data now
     
    #100     Dec 7, 2020