Things are rapidly changing in Canada as some firms pay the transfer fee to get your business and offer far more convenience and flexibility then the old style accounts ( banks and life co's ). The worst thing is some of the banks have better options for their clients but still let their reps funnel their clients into crappy passive accounts ( eg balanced funds ) with sales fees and lousy investment performance. At some point ( maybe this year ) the loss of accounts is going to be severe enough to cause a severe rethink in the industry.
Sending us craps like this to keep us from panic and got out of the market: https://www.schwab.com/resource-center/insights/content/were-here-you But some of their analysis were helpful: https://www.schwab.com/resource-cen...uld-you-get-out-market-now-and-get-back-later https://www.schwab.com/resource-center/insights/content/market-perspective I actually read what they sent me. Edit: What really calmed my nerve was this article on 3-23-20 by Liz Anne Sonders. In the past I found her timing exquisite (2011 article on buying real estate for example): https://www.schwab.com/resource-center/insights/content/triage-throwing-everything-virus
Wrong craps to send to us boomers as we don't have time to wait for the "always work 20 years later".
By the time someone call, it will be too late. If they think you are a value customer, they try to calm your nerve before you panic.