Do the same as "Mr.sprstpd" said, and before you login to TWS click on more options then untick on "Use/store setting on server"
SPRSTD provides step by steps on the previous page but here it is again: Log in first and save the file. from the TWS: File->Layout Settings-> Save As (you'll see a long directory name in the pop up box). Save as something like tws.backup.xml Then go to the directory under C: Jts and the funny long name such as ie. C:\Jts\ejpdafilkginlmkpamaiahklcdgkdjkfckofflgf delete tws.xml (it may just list as tws) Alternatively try F File->Layout Settings Layout Settings/Recovery chose Restore Default Settings OK