Hotkey error in Sterling Trader Pro

Discussion in 'Trading Software' started by caeM, Jun 2, 2011.

  1. caeM

    caeM

    Good evening Traders,

    I've just started trading with Sterling Trader Pro and I'm getting the Error message:

    "Hotkey order contains an account which is not valid for this trader."

    Can anybody advise?

    Also, the account drop down switches to the " * " sign which makes it cumbersome to always have to switch back to my name.

    Thank you to whoever can help

    Caleb
     
  2. Call Sterling. They are very helpful with issues like this.
     
  3. Well the obvious question must be asked. Do you have the right account loaded in the hotkey setup window?
     
  4. caeM

    caeM

    Thank you, all for the quick replies. No I did not have the right account loaded into the setup window. I figured it out though.

    Good Luck

    Caleb