Hey Ib Do You Return Phone Calls

Discussion in 'Retail Brokers' started by ProgrammerGuy, Nov 5, 2007.

  1. I'm holding for you tech support and it says "you may opt to hold or press the pound key to leave and message"

    Is this just a ploy to get me off the phone? You guys NEVER return calls
  2. Even if someone at IB makes a commitment to call you back...
    There is only a 50/50 chance it will happen.

    It depends on the person.

    This is typical of a Service System where there is no individual responsibility.