Hello Guys, i need some advise from someone who used myTrack or TrackData services lately: I was with them about 1.5 years ago and I was very satisfied. Now, I want so renew my subscription, but because they do not offer a free trial or something I just wanted to know if someone made good or bad experiences lately. I am only interested in the data services (no brokerage). If possible, can anyone tell me how much traffic delay there is for GLOBEX quotes (ES/NQ) or for CBOT/ACE bond futures quotes. I am also interested if you guys experienced outages of the data service lately, but AFAIK, the service should be highly reliable. Kind Regards
Hi, I'm in the same position. Looking for a GOOD futures data source but I need CME / CBOT / EUREX (only a few offer EUREX) This is the reply I got from MyTrack. Dear Customer, myTrack offers many advantages over other market data providers and on-line brokerages. Technology: We are Not a browser based system. We are utilizing a software connection which is actively monitored on the server end. Our Advantage point- We are able to move users from one server to another flawlessly. Their Disadvantage point- If you have ever been on the internet during a federal reserve board statement, you must have experienced the HTTP error 404, the pages slow to fill or not filling at all. Speed: We are using a push protocol rather than broadcast. Our Advantage point- We are only sending you the data you are requesting, be it 20 quotes or 200. Their Disadvantage point- Broadcast feeds send all data from A through Z, causing bottleneck during heavy trading activity. Direct from the Source: We are one of the many divisions of Track Data Corporation. Track Data's primary division is an institutional data solution provider which supplies quote units to large brokerage houses as well as the exchange floors. Our Advantage point- we are using the same data feed direct from the exchanges that is used by hundreds of traders on the floor of the NYSE. Their Disadvantage points- Some vendors get their data feeds from a third-party vendor, what happens if that connection has problems? Also, ask our competitors them how many units they have on the floor of the exchange- answer is bound to be 0. Ease of Use: It's all as simple as Right mouse clicking. Plus just press F1 for the on-line help guide. Customer Support: No more waiting on hold. We have Chat room support- on-line hosts are available to answer your questions from 8am through 9pm EST. Email is answered 7 days a week. Product Development: Our members have a say in the enhancements to the product line. All suggestions are on the website and voted on. Pricing for the Quote System: Real-time pricing starts at $19.98 per month plus exchange fees- we can not be beat. Features Like: MarketScan- real-time exchange screening based on price information AIQ Charting with over 35 popular indicators and much more On-Line Brokerage advantages: What we all say: Rapid Executions- Investigate this for yourself- Our technology makes us the better choice, but do not take my word for this, visit our Chat room and ask our members who are using the system. Also, check out the revolving unpaid testimonials on the website. What only a few can say: Extended Trading Hours Free Research Frequent Trader Programs for Free Real-time Quotes Low Commissions What makes us stand out: Only $500 initial deposit to Open a Cash account Multiple Order Routing Choices Instant Buying Power Higher per trade Limitations Trade Directly from your Level II Display Earn $$ via our Referral Program *****Nasdaq Level II users can execute trades directly from their Nasdaq Level II window. There are four types of trades you can execute from Nasdaq Level II using this feature by clicking your LEFT mouse key on the following columns: Click on Action -------- ------ Ask Market Maker Buy at ask from that market maker Bid Market Maker Sell at bid to that market maker Bid side Bid Buy at Bid from any market maker Ask side Ask Sell at ask to any market maker The trades are all day limit orders. The quantity is the default quantity you set in the myTrade configuration. To view a demo of the NASDAQ Level II display, place the symbol MSFT in your monitor and right mouse click on it and select NASDAQ Level II. To convert your delayed account to real-time, from the Program Window Header click CHAT Then click Administrative then click Credit Card You will now see a pop-up dialog box to enter your CC into. Enter the credit card type, expiration and number. Click Enter. Then log off and then back on again. Then choose a plan. Still in Chat click Entitlements then click Change Plan and then select your plan and click OK Then log off and then back on again. Plan: BASIC Cost: $4.98 ----------------------- DATA Displays are 20 MINUTES DELAYED Dynamic Pricing on Equities, Futures, Indices & Options Custom Monitor (20 symbols) Portfolio Company Ticker Look-up Snap Quote Extended Quote Market Guide Fundamental 1 Page Report Scrolling News Today - Business Wire & Comtex (A) Top 70 Full News Stories for Today & Yesterday AIQ Historical Charting Today's Time & Sales Logs Yesterday's Time & Sales Logs Technical & Market Statistics (Market Pulse) Scrolling Ticker Tape Composite Display Historical Prices Volatility Display Community Chat rooms Simulated Trading Edgar OnLine Earning Calendar Simply Stocks Morningstar E-Mail / Chat Customer Support REAL-TIME PLANS: ------------------------------ Plan: SILVER Cost: $19.98 plus exchange fees --------------------------------------------- Includes everything in BASIC with REAL-TIME pricing plus... Market Guide 3 Page Report Scrolling News with: PR NewsWire, Reuters Delayed & Comtex Custom Business Wire Delayed Plan: GOLD Cost: $39.98 plus exchange fees ------------------------------------------- Includes everything in SILVER plus... Historical News Additional 4 pages (80 symbols) on monitor Alerts on price, quotes, news and volume Snap Option Chains Snap Future Chains Market Guide 10 Page Report Scrolling News with: Comtex (B) Custom Business Wire Real-Time AIQ Charting with over 30 technical indicators OTC Bulletin Board Plan: PLATINUM Cost: $95 plus exchange fees -------------------------------------------- Includes everything in GOLD plus... Dynamic NASDAQ Level II (up to 4 displays) Dynamic Option Chains Dynamic Future Chains Telephone Support Dynamic Time & Sales Market Scan Excel Link Then edit your exchanges as follows: Still in Chat click Entitlements then Exchanges and select or check each exchange you wish on a real-time basis Then log off and then back on again after you have enabled all the exchange(s) you want. Monthly Real-Time Exchange Fees (in addition to the service plans) NYSE $ 1.00 NASDAQ $ 1.00 AMEX $ 1.00 OPRA $ 1.00 PSE $ 0.00 CEG $ 9.50 COMEX $55.00 CME Limited $10.00 CME Full $60.00 CSCE $94.00 NYMEX $55.00 CBOT $30.00 MIDAM $ 7.50 TORONTO $ 4.50 MONTREAL $ 4.00 CDNX $15.00 NASDAQ2 $10.00 KCBT $12.00 Pink Sheets Level 1 $ 5.00 Pink Sheets Level 2 $15.00 GSE $20.00 Eurex $20.00 Xetra $25.00 LSE $ 6.50 LSE-INT $ 3.50 By changing your account to real-time access, you, the user, agree to pay Track Data Corp. the applicable fees in accordance to the pricing plans and exchange regulations. After you have chosen your plan and exchanges, please log off and back on again. It's our pleasure to help, let us know if we can be of assistance in the future. support@trackdata.com (I'm still searching - eSignal / MyTrack / Futuresource) Hope this helps,