God doesn't work for humans. humans are servants to the gods yoo bow to the gods. the universe. humans could just one of thousand of species. that is the 'reality'
This virus reminded me of an old saying about the Nile turning into blood, blood is thicker than water...
God is God and some things that happen are beyond our understanding. Yes He does allow bad things to happen sometimes. The Bible says "Trust in the Lord with all your heart and lean not on your own understanding." Proverbs
Why would a parent punish their child for not believing him/her when the parent told the child “clean your room up by 12:30 ....if you do not you will be punished”? Does that make the parent a cruel parent for exacting the punishment upon the child ...i.e. the punishment the child was warned about beforehand? Since the child did not believe the parent should he escape the punishment so the parent could be categorized as a “loving parent”?
IF the punishment was to spend the rest of eternity in hell, then yes, the parent would be a cruel parent vs a loving parent. A punishment that lasts for say the afternoon, (staying in their room for two hours for example) then that would be okay.
Perhaps you can’t comprehend ...“why eternity”? If there is a devil and demons do they deserve eternal punishment?
God teaches us goodness but, a lot of people succumb to their evil, disgusting impulses to kill, maim and hurt others for the flimsiest excuses, to steal from others for monetary gain, to enrich themselves while, in power why ignoring others who need their help. So, God is left with teaching us very expensive lessons in life thru sickness, calamity, death, suffering, famine, destruction and deaths thru war. He is also, a merciful God provided you repent your sins and turn from them, permanently. There is always redemption should one chooses it.