Globex is down on IB

Discussion in 'Index Futures' started by savage, May 21, 2002.

  1. savage


    Not Good!
  2. natenfi


    GNI was running fine..
  3. savage


    IB just executed a market order when I entered a buy limit order. I closed it out immediately for a 4 point loss. This is the first problem i've had with IB but I'm really pissed off to lose $$ when I didn't even make the damn trade.

    Savage :mad: :mad: :mad: :mad: :mad: :mad: :mad:
  4. When the market goes below your buy limit it executes it at a price no worse than your limit price.
  5. natenfi


    we understand...IB is okay--unless there's a problem..

    GNI, Inc.
  6. savage


    My limit order was buy at 1295.5 and TWS executed a market order at 1300.00???????????
  7. I wonder who made the $90 on the 4.5 points?

  8. call IB and request an audit. We can't help you.;)
  9. def

    def Interactive Brokers

    FYI, I checked with tech support. they said it looks like globex had a server failure, they lost a number of clients and IB happened to be one of them. Globex restorded trading about 9:50.

    nate, when GNI goes down, i'll be sure to point out that IB was running fine.
  10. natenfi


    Actually, my friend, we would greatly appreciate it. That way we can figure out exactly what kind of a glitch there was and fix it so that it doesn't happen in the future. Don't get me is always tricky business. Nevertheless, I appreciate your response.
    #10     May 21, 2002