Genesis Traders Please Help

Discussion in 'Trading Software' started by Hitnruntrader, May 26, 2005.

  1. For all you Genesis traders out there.

    Can you please help me.

    When logging into the software, many times i am getting a message saying that Quote Server connection Lost.

    I know many people that trade with Genesis. This issue is on my end and not the Genesis end. Can you guys tell me if it is my internet or is there some settings i need to change in my computer? I had a friend try to log into the exact same demo account and it works for him perfectly so i know that the problem is on my end.

    Any help would be much appreciated.

    Thanks in advance.

    P.S - I do not have a firewall so i know that is not the problem.

  2. I have seen this message when I have lost my
    connection..It was not on Genesis' end...
  3. Sashe


    I had to disable my antivirus (Nod32) Internet monitoring feature and the Laser connection became stable. No more "Quote server Lost" msgs.