I currently trade for an llc of genesis sec. and do not understand the incomptence of their trade support area. Today the s&p futures were wrong all day I reported it to them and nothing was done. Also for the last few weeks I have been telling them we should be allowed to use size ands soes in the pre market, to this day I still cannot do this before 9:30 on Genesis software. The risers and fallers page is still not working something i called on when I stared working there a month ago. I am a NASDAQ day trader and these things are essentially to my sucess. I came from e-trade and although they were not great I always got answers to my problems and never had the problems I have had here, is any one else experiencing problems with them I mean I currently have a real good deal but these ongoing issues are nullifying the savings in commissions i get from them. I wonder if the saying you get what you pay for is true in this case.