I know, and when I started trading forex with real money a year ago I decided to only trade the major pairs. I've seen this issue of spikes before on my demo account, so decided to stay away from the minor pairs where the problem seemed worse. But now I question the data and definitely cant trade those pairs with PFG if the risk is something like that.
The safest way to trade Fx is futures on the CME with the 5 majors. You will never have your stops run, and unless you are trading the B of E meeting, you won't have more than a PIP or two slippage. According to your experience, PFG Best should be renamed PFG WORST!
I trade fx for a bank...didn't happen, period. And what the customer "service" rep is referring to are algos in and out of the market. If all the algos turn off, the 'price' spikes, but doesn't mean it was dealt there. Just means some one had a bid or offer waaay below market or above market on the stretch that it would be paid or offered if algos turn off creating a lack of liquidity and some big order went thru, they'd be the next good bid or offer. In reference to the customer "service" rep...As Ace in Casino once said: "Listen, if you didnât knowâ¦, youâre too fuckinâ dumb to keep this job. If you did know, that means you were in on it. Either way, youâre out. Get out!"