We recently released an update to the Trading Station Mobile platform for smartphones and tablets. To confirm that you have the latest version (1.8.111513) look at the version number at bottom of the login screen. You can download the latest version of the app in the Google Play and Apple Stores. You will also notice that there is now an option to view live currency and CFD rates directly from this screen without having to log into your account. Below are some of the other new features that have been added with this update: A. Share button to post your charts on social media such as Facebook and Twitter B. New indicators including Donchian Channels (shown), OB/OS Oscillator, BB Percentage and BB Averages C. Option to change chart background from black to white Video news updates from DailyFX analysts
Below are the trading and customer service hours for Christmas and New Years (all times in GMT) Customer Service and Forex Trading Hours CFD Trading Hours Merry Christmas and Happy New Year! Jason
Hi Everyone, I'll be out of the office for the next two weeks and will respond to any questions you post after I return on Monday, January 6th. If you need immediate assistance, please contact our 24-hour live customer support. Our holiday hours are in my previous post. Merry Christmas and Happy New Year! Jason
UPDATE: New York Close charts are now available on FXCM's newest live MT4 server. That means your daily charts will have 5 candles per week with no Sunday candle. Note that in order to make this possible, the time zone on this MT4 server is set to GMT+2 so that midnight on the charts corresponds to 5pm New York time (AKA New York Close). If you have an existing MT4 account with us on a server that's set to GMT, you can email admin@fxcm.com referencing your account number to request that the account be transferred to the new MT4 server with New York Close charts. Your account must be flat. Please allow a couple of business days for your account to be set up on the new server. You will receive an email with your new login details when the setup is complete. * Please let us know your thoughts on our new MT4 server with New York Close charts. Based on your feedback, we can decide how many of our MT4 servers to keep on GMT time and how many to switch to New York Close. ** FXCM Trading Station charts have always been set to New York Close. Unlike with the MT4 platform, Trading Station allows you to display the time zone of your choice, and the daily candles will still begin and end at 5pm New York time.
Below are the holiday trading hours for CFDs in January. Forex trading hours remain as normal. All times below are in GMT.
You can join DailyFX trade instructors Jeremy Wagner and Walker England for their next Google+ Hangout entitled Price Action Patterns where they will discuss how to identify trades with candlesticks. start time: Thursday, February 6th at 2pm EST (19:00 GMT)
Just a quick reminder that our Google+ Hangout on Price Action Patterns is today at 2pm EST at https://www.google.com/+FXCM
FXCM has recently received many inquiries from traders about MetaQuotes' latest update to the MT4 platform (Build 600). In the following posts, I'll provide solutions from our tech support team for the most frequently asked questions. * If you have additional questions about MT4, please free free to ask them here, and I'll post the responses I receive from our tech support team. Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com
The latest version of FXCM MetaTrader 4 now saves your expert advisors, indicators, profiles, etc. in a different location on your computer. If you do not see your EAs and indicators in the navigator folder, your MT4 files are most likely still saved in the old folder location and are not recognized by the new version build of MT4. Please follow the instructions below to move your files to the correct directory on build 600 of MT4. 1. First, find where you have your MT4 files saved currently. Below are the file types and location where these files may be currently saved on your computer. You may also want to check your desktop or downloads folders to see if you have copies of these files saved there. 2. Open MT4 > click on File > Open data folder > then double click the MQL4 folder. This will show you where your experts, indicators, etc. should be saved on your computer. Unless you have UAC settings disabled the folder location will be C:\Users\[user name]\AppData\Roaming\MetaQuotes\Terminal\[32 character long MT4 ID]\MQL4 3. Copy the files from the old location to the new location. For your EA's, for example, you will copy the contents of the C:\Program Files (x86)\FXCM MetaTrader 4\experts folder to C:\Users\[user name]\AppData\Roaming\MetaQuotes\Terminal\[32 character long MT4 ID]\MQL4\Experts Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com
MetaEditor has changed in MT4 build 600 and as a result some expert advisors and indicators may have to be recompiled. Please follow the steps below to recompile your experts and indicators. 1. Open MT4 > go to File > Open data folder > double click on the MQL4 folder 2. Double click on the name of the expert advisor or indicator to open the file in MetaEditor. 3. If there are any errors when compiling the expert or indicator you will see those appear at the bottom of MetaEditor. You will need to address these errors before you are able to add the expert or indicator onto an MT4 chart. Additional EAs, Indicators and Scripts for MT4 at FXCMapps.com