FXCM Discussion

Discussion in 'Forex Brokers' started by Jason Rogers, May 5, 2011.

  1. Jason Rogers

    Jason Rogers ET Sponsor

    Hi HK,

    That delay was a tech issue back in April of 2010 caused by a version of Adobe Flash. It was corrected soon after by a software update.

    Jason
     
    #151     Mar 11, 2013
  2. Jason Rogers

    Jason Rogers ET Sponsor

    Hi SimpleTrades,

    We haven't had no other reports from clients in Canada regarding any difficulty making deposits via credit card. It's possible your card might have a security feature on it that is blocking your online transaction. If you have already spoken with your card company, and they can't identify the problem, then we would be happy to arrange a conference call with you and your card company to determine the issue. You can reach our live customer support team 24 hours a day at 1-888-50-FOREX.

    Jason
     
    #152     Mar 11, 2013
  3. Jason Rogers

    Jason Rogers ET Sponsor

    Hi Ssss,

    FXCM does have a web version of our Trading Station platform. It uses Adobe Flash, not Java, and works on both Windows and Apple computers.

    [​IMG]

    Here's a link to Trading Station Web: https://tsweb.fxcorporate.com/

    Jason
     
    #153     Mar 11, 2013
  4. ssss

    ssss

    Hi Ssss,

    FXCM does have a web version of our Trading Station platform. It uses Adobe Flash, not Java, and works on both Windows and Apple computers.
    --------

    Yes ,i knew ... tested multiple time's

    But it is not pure web version ,as by Optionsxpress
    (possible with java)

    Do not work from any public access ...
    ###########################
     
    #154     Mar 11, 2013
  5. Jason Rogers

    Jason Rogers ET Sponsor

    Hi Ssss,

    Could you please clarify what you mean when you say that you are looking for a "pure web version" ?

    At first I thought you meant that you want a web-based platform that does not use Java. Please let me know if that's not the case.

    Jason
     
    #155     Mar 12, 2013
  6. ssss

    ssss

    Hi Ssss,

    Could you please clarify what you mean when you say that you are looking for a "pure web version" ?
    -------------

    Dear Sir

    1. Make Account by optionsxpress ( it can be performed wiht 0 cent)
    and compare

    with

    FXCM web version - before started some 5 sec need to download
    (Java ,adobe ?)

    888poker.com -equal story ,some 5 sec to download adobe


    Optionsxpress in pure web version (wihout java ,adobe )

    work from any public access
    #################

    Dissadvantage ,that new quote can be received only with button press

    But better this kind ,as no any ...

    Different local root's by public access have different rule's

    Java ,adobe not work in each case by publci access (university ,Apple house ,McDonald &)

    2. Military most expensive communication system Milstar ,Milstar-2 ,
    AEHF can transmit 1.55 mbit -8.192 mbit sec

    but for heavy jamming condition exist possibility to use

    75 bit/sec
    #######

    3. If IT department by FXCM have competent person ,this can answer
    to you ....

    Your respectfully ...
     
    #156     Mar 13, 2013
  7. Jason Rogers

    Jason Rogers ET Sponsor

    Thanks for clarifying. So what you want is a web-based platform that uses neither Java, nor Flash. Our Trading Station Web platform uses Flash, but I have passed your feedback onto our developers. I'll update you, should we develop a non-Flash, non-Java, web-based platform.
     
    #157     Mar 20, 2013
  8. ssss

    ssss

    Thanks for clarifying. So what you want is a web-based platform that uses neither Java, nor Flash. Our Trading Station Web platform uses Flash, but I have passed your feedback onto our developers. I'll update you, should we develop a non-Flash, non-Java, web-based platform.
    --------------

    Dear Sir

    That was only for information ...
    ---------------------------------

    It is your company and you knew better your business ...
    ( and responsible for all kind of activities )

    Your respectfully

    P.S ... Oanda used popup windov (not only downloading )

    popup windov can be blocked from local root
     
    #158     Mar 20, 2013
  9. when will FXCM Canada cfds be available for trading ?
     
    #159     Mar 20, 2013
  10. Jason Rogers

    Jason Rogers ET Sponsor

    Hi Wallace,

    Whenever we introduce new products for trading there's an approval process they have to go through with the local regulator. I can't tell you of an exact date when CFDs will be available on our platform for traders in Canada, but I will post an announcement here on the forum, when the time comes. If you would also like to be notified personally, you can send me a private message with your contact details.

    Jason
     
    #160     Mar 21, 2013