I have never faced any issues with that broker, alternatively, you can try checking out fxview or hotforex, they are solid with tighter spreads and low commission.
How long have you been trading with them broker? Could you describe your experience with them in more details?
not much experience with forex.com, main broker is hfm, but it got me thinking, for a broker to have maybe the best broker name outthere, its a bit disappointing if allegations are true.
A bit late to the party, but just wanted to say that Forex is not a place for a beginner who complains about spreads. Forex is an OTC market, you do not have control of all transactions that are happening in that market until they are notified, and they are delayed notifications. This means that sudden volume might appear in the market making your technical analysis completely useless. If you want to trade currencies as a starter try micro futures on currencies at the CME. You won't have to worry about hyper-leveraged accounts, as soon as you have the margin requirements you are good to go. M6E futures markets and similar are easy to handle. With the benefits of having all transactions notified in real-time. Stay away from Forex until you master futures.