I'm an active trader with Fidelity and I just received a letter that I have exceede their storage limitations for cost basis information. I was a bit suprised, first time for me to have this problem. They say they can't report the cost basis for some securities because I traded so many times? Anyone else receive this letter? Any suggestions?
I got the same letter about 2 years ago and they said they were close to a fix.... guess not.. after complaining they offered to pay for gains keeper or some other program to track cost basis, or they said they could just open me a new account with a new account number and then I could crank out a couple thousand more trades until I reached the capacity. Also when they send the letter out you still have a couple hundred trades left before you hit the limit where it stops keeping track of cost basis.
An update. In the letter I received they offered to reimburse me for purchasing a third party software. I called and they recommended Tradelog. I purchased and I am very impressed. I'd definetly recommend everyone take them up on the offer for the free software! From what I see Tradelog is going to do better than reports Fidelity ever provided.