Every morning for the past three trading mornings at 9:24am EST, IB forcibly logs my account out. I have confirmed that my internet connection is fine during these logouts. A long time ago, I had a simliar problem but I was being logged out forcibly at around 5pm EST. IB eventually resolved this problem. My real question is, is anybody else having this problem? It would be good to know if you are. Thanks.
Ok thanks. Had two more mornings of a forced disconnect in the 9:20am - 9:30am range. Today I was not disconnected. Is just odd.
Can you please log this issue with customer support 1 (877) 442-2757 - we'll see from our end what's going on, thanks.
I had the same problem. It turned out to be that my DHCP lease got renewed at that time. Usually the leases are for 24 hours, so that might be your problem.
This sounds like a probable explanation. How did you verify that this was the problem? Is there a record when DHCP renewal takes place? Thanks for the input.
ipconfig /all The last 2 lines of the display are Lease Obtained. . . . . . . . . . : Friday, October 05, 2007 3:53:30 AM Lease Expires . . . . . . . . . . : Monday, October 08, 2007 3:53:30 AM
Leases are set up in your router (or modem/router). You can set up the length of your lease(s) from a configuration screen in the router. Depending on the router brand you'll find a number of choices. You could set up for a weekly renewal. To get the timing right do an: ipconfig /release ipconfig /renew command sequence on Saturday or Sunday. This would ensure that henceforth the renewal would take place on a non-trading day. Jack
In addition to the two posts following your question. In my case, the DHCP lease that was being renewed was my routers, not the individual PCs. You'll have to log into your router and find "WAN" or "Global IP" or something like that. There is usually a button to "renew" lease. In my router/firewall i could see the timestamp of the most recent DHCP lease acquisition.