Etrade pro broke after java update on mac.

Discussion in 'Trading Software' started by noob_trad3r, Jun 22, 2009.

  1. Anyone having this issue, When I now try to launch the etrade pro on my macintosh tower it now tries to open dashcode instead of java.
     
  2. Great support, They quickly responded with the fix. Looks like OS X added extra java security since when I did this and etradepro loaded java asked if I should give it permissions. once I did that it works perfect.

    Anyhow here it is.

    Thank you for taking the time out to send us this message in regards to Power ETRADE Pro not launching on your Mac OS X 10.5.7. I am sorry for any inconvenience you may have experienced in regards to this matter.

    Please follow the steps below to launch Power ETRADE Pro from a Mac with OS X 10.5.7.

    1. Open the 'Downloads' window
    2. Ctrl-click (right click) and select Open on the .jnlp file
    3. Ctrl-click (right click) the .jnlp file and click on ‘view in finder’
    4. Ctrl-click (right-click) the .jnlp file once again and select 'open with'
    5. Navigate to the hard drive and select System, select Library, select CoreServices and then select Java Web Start.app.
    6. Select / highlight Java Web Start.app
    7. Select the "Always Open With" box (located on the bottom left hand side)
    8. Click 'Open'

    If your issue remains unresolved, please give us a call at 1-888-388-2900 and ask for Technical Support for further assistance.