I loathe and hate IB's customer service. It seems every time I get on the phone with these clowns, even if I enter the convo with an upbeat tone, I end the convo on the verge of frenzy. These guys must take courses their so good at what they do: How to frustrate and anger any customer How to dodge questions skillfully How to get a customer off the phone in 5 seconds or less The art of selective disclosure But there's no one else out there to compete at their rates and available products! Anyone got Kenny's celly at Citadel? With the combo, perhaps Citadel could lend its infrastructure to E-trade or a sub of E-trade to offer competitive rates. Please Kenny, if your listening, do something about these scumbags!