I used Esignal for a while, probably a year. I contributed to an assent office using esignal. (By the way I could still go through that office and get a reasonable deal but I am sort of pissed off at Esignal. So now I am using only quote.com and a friend's new feed and charting that I am beta testing. I usually use two feeds so perhaps I do not need esignal. But, here is the deal I was moving so I believe I spoke with esignal and told them I was moving. I am also pretty sure the guy said hey no problem with will just turn off for a few months and they you can start it up again. I am pretty sure we even dealt with this issue specifially, but I want to see what their records say. Besides they would have asked me why I was canceling. It turns out that I had a good rate when I switched over from a different feed. And they hate giving people good rates, but I did not expect them to pull shannigans on me. Now I call back and try to reestablish my account, and they said nope you got to pay this new double rate. Now since I know they will read this thread I will give them a chance to respond before I complain further.