OK, I've done what you asked. I contacted you through your own forums. I patiently listened to simple suggestions that I knew wouldn't solve the problem. Finally, I had to ask for direct help. Finally, I was told I'd get a call this morning at 9:00. Still no call. Still no functioning esignal after DAYS! Esignal, in the past when I have complained loudly here at Elite you said you could help me much better through your own routes. This hasn't been the case. I'll say the same thing I always do, the software (when it works) is great. The support system is a joke. It's like all you do is put out fire instead of doing fire prevention. btw- when do you plan on calling? And do I get the privledge of paying for this whole week of unusable esignal? Just wondering.