Every symbol I've checked seems to come through ok. In the status box of that window do you see a green OK in upper case, or something else? If it is a green OK, please try closing that Standard Chart Window, exit eSignal using File --> Exit All & Save, open eSignal again, and try again using a new Standard Chart Window.
thanks for your quick reply. i have tried that twice but without success. maybe it would help if i could switch servers? is this possible? regards
It may be server related, although I haven't heard of any large influx of calls which is typical of a server related issue. The best way to further troubleshoot this is to call into our support department, so that they can find the servers you have connected to and/or further dig into the issue as needed. If you prefer, I can have someone call you (just PM me your contact info and customer ID#.)
Any fix to this problem...I am still having it....This has been going on for 3 months now and no one seems to give a hoot at esignal.......you guys said the end of june and we are all still waiting
We are getting close to releasing eSignal 7.9.1 and as such have put up a release candidate at the top of our download page. This version does correct this issue, so please try this version out when you can.
once again.... todays daily bar on my interval chart is missing... fo esignal this problem exists for years if i wouldn´t be so lazy i would have switched a few days ago when my yearly service plan renewed. you are lucky esignal... yeah, i know i am an idiot. regards
Ck9, If you could provide some details about what you are seeing, it will help figure out what may be happening here. Going through the various charts, daily and intraday, the data appears to be in range. What kind of Time Template is applied to the chart in question? What symbol are you following? Any additional information you can offer will help in resolving this.
symbols: all chart: standard chart (just opened an advanced chart-everything allright) Problem: todays daily bar on the standard daily chart is missing regards
I've noticed the same problem. Try entering a different symbol a couple of times and the current daily bar should show up.