Just venting here guys. I've been a customer of Esignal for 10 years. I'm happy with the software. The customer service is another thing lately. I would have liked to receive a simple email notice to remind me, that if I wanted to continue to monitor the YM, I would have to change/update my subscription package. I don't mind so much that I now have to pay another $60.00 for full CBOT, in addition to the $30.00 for CME that I was paying anyway to monitor the ES. A simple email would have been nice, rather than to power up this morning and have my charts tell me that I'm not entitled to view the YM. They say they didn't know until the last minute, but they sure knew before I did this morning. A simple email for a 10 year customer...that's all I ask for! Thanks guys, I feel better now.