Mine are working well this morning. I wish they built in either an auto server switching mechanism or the ability for the user to do it like Qcharts had.
It continues......... delays to fill in time & sales & 1 minute advanced charts when switching symbols. The delays occur at random times. My time limit is 4 weeks. Fix it in 4 weeks or I'm gone from Esignal.
Exactly. You'd think they would take some of the good ideas from QCharts. Instead, they bought them out to remove a source of competition. I was a user for 2 years. No longer. For datafeed reliability reasons, I won't touch these 3 vendors for futures trading anymore:....tradestation, esignal, qcharts.
That's it for me. I just cancelled eSignal. They didn't even try to talk me out of it. I was going to give them another month if they had given me a credit for this past month, but I guess they figure if you lose a customer there are plenty more where that one came from.
I came across this same EXACT issue with 1-minute bar charts on the SPX cash and the S&P E-Mini Futures contract about 2.5 years ago. I must have spent over 5 hours ( total ) on the phone with E-Signal tech support over the course of one week, and when all was said and done and I had "jumped thru all sorts of hoops" helping THEM to troubleshoot their own system and servers, I finally gave up. It was the most frustrating and distracting time that I have ever experienced with a data-provider. And it completely WASTED an entire week's worth of trading before I finally raised the white flag and gave up on THEM. For what it's worth, I literally live 30 miles away (as the crow flies) from their headquarters. I can't believe that this is still GOING ON YEARS LATER !!!
I just thought I'd better add-in here that I am experiencing these same delays and also getting cropped data... BUT I recently cancelled my DTN ProphetX subscription because of how long it took to change thru custom time intervals... Esignal wins hands down in that comparison so I am happy enough... FOR NOW!
The advanced chart delays started again around 3pm today. Constant restarting of Esignal finally got things working after about 5 minutes of missed opportunities. 3 weeks left for Esignal to fix their problems of I'm cancelling them. Esignal has turned into Erratic Signal.
I have been having some trouble with Tradestation later. I am on dsl now where as before it was cable. I find gaps in charts now. This has been going on for a couple of weeks. I wonder the interent is having problems. I have noticed Bellsouth here in Atlanta being very erractic from time to time. John