Esignal ain't what it's cracked up to be

Discussion in 'Trading Software' started by bundlemaker, Jun 9, 2003.

  1. An excellent suggestion. I'd love to only use esignal's excellent datafeed withother charting apps.

    69 bucks a month seems a bit pricey compared to others, though.
     
    #71     Jun 10, 2003
  2. Just FYI,

    eSignal data powers our streaming alerts. We cater to many institutional clients who demand a very fast and reliable source of data for their analytics. We have had very positive feedback from our customers regarding the speed and reliability of our product with eSignal data.

    Best,
    Dan
     
    #72     Jun 10, 2003
  3. Jay,

    I downloaded 7.3 and gave it a test ride. The fib tools are an improvement over 7.2.

    However, I still find that Qcharts implements these tools in an easiser to use. It'd be great if Esignal could implement these tools similar to how Qcharts does it.

    It'd be nice if eSignal could provide the follwoing enhancements to the Fib tools.

    1. Anchor lines are drawn between the two points.
    2. The retracement and extension lines are drawn from the rightmost anchor point. There's no need for the retracement and extenstion lines to be drawn between the anchor points.
    3. Be able to configure every attribute of the drawn object, such as color, line width, alignment, font size, font color, etc.
    4. It'd be nice if we could right click on a single retracement or extension to quickly remove it, or to change it attributes, rather than pull up the objects properties box.
    5. If the anchor line is downward sloping to the right, have the rightmost anchor point be considered the 0% level, and the left most anchor point be the 100% level. Vice versa if the anchor line is upward sloping to the right.

    Other features that I would find desirable in eSignal:

    A. Shift-right click on a chart enters an alert for at the current cursor price.

    B. When drawing a ray, I'd like to just double click and have the ray drawn horizontally and extend to the right. Currently it extends to the left.

    C. I'd like to hold down the shift key when drawing a segment, ray or extended line to make it either horizontal or vertical.

    Thes features would make eSignal much easier to use, in my opinion.

    Thanks.

    -- ITZ.
     
    #73     Jun 10, 2003
  4. JayF_eSignal

    JayF_eSignal eSignal


    Thank you for the excellent feedback. I'll pass this along to our Product Development Team for consideration. Being a former employee of Quote.com, I know exactly the features in QCharts that you are referring to. Since we are expecting a release date of July 1st for eSignal 7.4, I'm doubtful we can get these squeezed into this version (still would need to code it, then test it), however I hope that these can be included with the 8.x series (~Q4).
     
    #74     Jun 10, 2003
  5. WarEagle

    WarEagle Moderator

    I have been using Esignal for awhile now. I have also used Qcharts, AT Financial, Telemet, and others. As far as performance goes, I have had no more problems with Esignal than I have with the others.

    I have two major complaints about Esignal that I see mentioned occasionally, but not as much as I would have thought. I use TS2000i for testing ideas. One important component to that is historical data. Esignal has less intraday historical data (only 60 days) than any other vendor I have used. I recently started testing some ideas on the forex market and the lack of historical intraday data makes this next to impossible. Its a pain to have to hunt down other sources of the data when you are paying for a feed and I assume that they keep this data and don't throw it away on day 61. It just seems to me that it would cost them very little to make all the data available to customers. I wouldn't care if they limited downloads to 1 month at a time or something, just as long as I can get it. Once I have it I won't have to download it again, so its not a constant strain on the servers from each customer like the realtime feed is.

    Secondly is the symbol limit. Esignal is the only data provider that I have had a limit with. Since I use TS2000i I have to keep the Global Server running all the time as I create my own historical data files. As such, all of my symbols must be connected at all times, limiting me to 100 symbols...FOREVER. I think it is dumb to pay extra for another 100 when no one else charges for that. Maybe I am petty, but its the principal of it, not the amount.

    I continue to use Esignal since they interface so easily with TS2000i. If not for this I would try Qcharts again. They just don't work as easily with TS as Esignal does.

    End the symbol limits and give a few years of intraday historical data and you would have a very happy customer.
     
    #75     Jun 10, 2003
  6. Chuck,

    My billing problem has been resolved. Scott and Andy were very quick to offer help after my posting, and Valentina called me today with the good news.

    Thanks for your help.

    -- ITZ
     
    #76     Jun 10, 2003
  7. JayF_eSignal

    JayF_eSignal eSignal

    This is really a two-parter, so I will answer each individually.

    1) Historical Intraday Data -- We are working on increasing this to having 2 years of historical intraday data. Beginning in July, we will have 5 months of historical data available, and from that point onwards the amount available will be building to the max. of 2 years.

    2) Symbol Limit -- Having symbol limits allows us to correctly model and predict the amount of maximum usage any one client can place on our servers. If there are no limits, then the potential exists that one user can overload a server at any given time. In order to provide the most reliable service to all of our subscribers, we believe a symbol limit is necessary.

    One thing to note is our statistics show that the majority of our users (~80%) use 50-100 symbols at any given time. Please also know that over the last few years we have been working to offer more options to clients who wish to increase their symbol limits by offering tiered add-on services.
     
    #77     Jun 10, 2003
  8. Quote from JayF

    The product names "eSignal Equities Basic" is the product designed just for this purpose. It is priced as low as $49 per month (annual pre-pay), or $69 per month for a monthly subscription. NYSE, AMEX, NASDAQ Level I, and CME E-Mini's are available at this price level.

    Speed::: That is nice, too bad my sales rep wouldn't give me that price since I needed the Eurex added on, and "we just don't package those together" I believe is what he told me. What should it cost me to get what you say above, and the eurex added on? Why can't I just add on the 9 buck Eurex package to the above. If I can do so, I want to do this. Will save me 80 bucks on what my sales rep has told me is the best price I can get right now.

    Quote from Jay:
    Our UK Support Team is available 7:00 - 18:00 GMT, and can be contacted at +44 (0)20 7825 8777. They also respond to emails and monitor eSignal Central Forums during this time.


    Speed::: This is exactly the problem, why the hell should I have to call someone in Europe especially on my dime. Insulting response, show you havn't been paying any attention to what people are saying on here about lack of 800 number and sitting on hold all day.
     
    #78     Jun 10, 2003
  9. mowells2

    mowells2

    JayF_eSignal,
    does the "eSignal Equities Basic" package offer tick data?
    Im looking to use e-signal as a data feed for another charting
    app.
     
    #79     Jun 10, 2003
  10. JAY-f

    Since I don't use your charts, only your datafeed, why is it now allowed for me to pay the extra 25 bucks for a new region, and the 8 or 9 buck Eurex fee, and get the Basic equities package for your $69 + the $34 extra for the eurex region data? Right now I am paying 160 something for this exact data the way your packages are set up.
     
    #80     Jun 10, 2003