I've spent a good part of this morning getting a laptop salvaged from a nasty virus and talking with email hosting companies. FYI for everyone - the 'new' way to get a virus/spyware onto your computer is when an email with a .rar attachment is sent to you. When using Outlook, as soon as Outlook goes out to get that email the .rar runs. Even if you NEVER open the email. This is the 'newer' way to get junk on your computer. This is exactly what happened to me. I got an email with a subject line something like "Order confirmation" and the body of the email was confirming my recent purchase (which of course was not true, but that's how it passed thru filters) and then the .rar file just ran as soon as Outlook got it. Then, Norton went crazy. It could not delete the source, it just kept deleting new files that popped up. It's been a mess to say the least. Those with more computer knowledge may know of ways to stop or slow this stuff down, but for now I am changing my email hosting company to one that scans each email and appears to stay on top of this stuff. The hosting company I have now was just something they offered as a free item since my web hosting was there. You get what you pay for.