I think I'm going to go ahead and take the plunge. Before I invest the time and money to get my Series 7, I'm trying to make sure I know all the negatives involved. I know about the risk of putting your money in an LLC with no insurance, the professional exchange fees, the SOES rule. I guess what I'm fishing for is comment on important issues such as software reliability. I've gotten the impression from other posts that they have more than adequate redundancy. If you trade remotely with them--does their software ever go down? Do the servers disconnect from time to time? If so, what do you have to do to get reconnected? Does anything ever freeze, like today during the fed announcement? Can you get someone on the phone quickly if you do have problems? Are trades/cancellations instantaneous?