E-signal Alerts E-mail Problem

Discussion in 'Trading Software' started by mr roboto, Dec 12, 2002.

  1. Any help would be appreciated....

    My alerts have suddenly stopped sending e-mails. I have triple-
    checked the setup criteria (address, SMTP host info,etc.) and the
    email button is "checked" when I set up an alert, but the email never
    gets sent. I am able to send other emails using the same server info
    from the same computer, but the E-signal alerts are the only e-mail
    function on this computer that isn't functioning. Any thoughts?
  2. eSignal Support

    eSignal Support eSignal

    Most times I've seen customers have a problem with email alerts it's been from the beginning of set-up and not from a sudden stoppage, as in your case.

    You might want to look at #3 under "still not working?" on this FAQ on email alerts.


    There's been a few threads on this subject under the Forum eSignal 7.xx on Central. Might want to look there for ideas as well. http://forum.esignalcentral.com/

    If you still can't resolve, please contact us directly and we'll help you troubleshoot further.