Yeah I know another rant about IB.. My elderly Mother in Australia wanted me to invest a few thousand dollars for her so she did a wire transfer into IB's Aussie account from her bank. I'd notified IB of the impending funds arriving by their wire transfer screen, plus I messaged them to let them know where and who the funds were coming from in advance as it was from a third party. Well today I get an email from them saying my funds have arrived but no reference of my account number was on the transfer (either my Mothers or the Aussie banks error), so they required details of the deposit and a copy of the deposit slip. I messaged back with my mothers name, what bank, where the bank is and the amount transferred, any freaking moron could see the money was meant for my account. Another message arrives from some a- hole called rayv. "Per our Cashier's Department you will need to advise the sending party to recall the funds because they are not able to apply the deposit to your account." How is my Mother supposed to "recall" a wire transfer? IB basically has thousands of $ of my Mothers money which they know is mine and they're not going to deposit it in my account and on top of that are going to make it difficult to get back. Why can't they deposit it back to the account it came from? What's the bet it's going to be a shit fight getting this cash back from them.. I'm sick of these bastards, any problems that requires any customer support is like hitting your head against a brick wall. I trade Indices futures, stocks and the occasional soft commodity, please someone recommend another broker for me, I can't even look at the TWS shortcut on my desktop and not get angry any more.