I worked at mortons through college.. and yes the service is either as close to perfect as you can get, or you are gone. These people do work hard and now that I experienced it, I tend to leave a larger tip. Do you realize how difficult it is to please everyone you meet? especially when those people are so rich that they think they own the world... There were basically two different kinds of people who came to Mortons... those who were snotty I-think-I'm-rich bastards and those who were some of the nicest and wealthiest men and women you could hope to meet. At least I learned which NOT to become.