My guess is that the german web master will have to make the update which should happen by days end. The decision to start the fee as of today was made only yesterday. I assume you're calling from germany. If so: 0800 101 2886 france: 00 (800) 208 615 switzerland: 0800 199 373 for a full list of the european contact numbers see: http://www.interactivebrokers.com/html/companyInfo/helpDesk.html
Def, what about lowering margins on EUREX & MONEP products? So we would trade more contracts & generate more commissions for you. You just have to monitor our margins as it is already the case for US products. Don't see the problems in it but didn't receive any answer on that topic so far.......
The suggestion has been made (I forwarded your PM to me to the decision maker) and there is nothing more I can do. Perhaps wait a few days and send a mail to ibmgt (the link is on the web site) asking if it will be considered.
what do you mean by "universal account"? Is it now possible to trade in one futures-account different futures? Is there already a multi-currency-account for futures? In my account there is not a possibilty to upgrade to a "universal account".
Universal account is a multicurrency , multiproducts (stocks, futures, options) account not available yet but in beta test at IB.
Approved. The margins will be 50% from what looks like 9 AM local time till 17:15 (15 minutes before the close). (Eurex, Monep and Liffe). They may become effective as early as today.